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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Justin Johnson

May 20, 2025

5  out of  5
rating by Justin Johnson
"I can’t express enough gratitude to Walt and his team. Walt’s level of communication is something most companies and insurance companies should strive for. If it weren’t for Walt we’d likely no longer be with SF but I’ll continue to stay with them so long as I get to work with him for any issues we have. Thanks Walt and team!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kathy Fagan

November 7, 2024

5  out of  5
rating by Kathy Fagan
"Walt is a very attentive agent and a great communicator! If you ever have to file a claim, he makes it a seamless process. If you're lucky enough to not have to file a claim, he will still be readily available for any other questions you may have about your coverage. Highly recommend you look him up!!"
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N Green

July 29, 2024

5  out of  5
rating by N Green
"If you're looking for an Insurance company that you can rely on please consider, The Walt Harris - State Farm office. Why? Walt is NOT just your average Insurance Agent. He's kind, compassionate, considerate, easy to talk to, and he truly cares about assisting your every need. When you find someone like this in this day and time, who's more than just the bottle line is truly a blessing! Walt, thank you for all of your help servicing me over the past 25 plus years! LORD willing, I am looking forward to many, many, many more years of your services! Your more than like a good neighbor... and we truly appreciate you, Walt! ng🌼"
We responded:
"Thank you for your kind words. We value the relationship with your family and are happy we have been able to help for so many years."
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Robin S.

March 23, 2024

5  out of  5
rating by Robin S.
"Walt Harris reviewed my policy quote requests and made prompt, informed, and very helpful suggestions. He then came back with a competitive quote and we are pleased to be working with him!"
We responded:
"So happy we could help and truly appreciate your business."
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raclaridge

March 7, 2022

5  out of  5
rating by raclaridge
"Walt Harris has been our State Farm insurance agent for 20 years for homes and vehicles. He and his staff have always been very responsive and helpful."
We responded:
"Richard, thank you. Having clients like you certainly make our job easier. Look forward to another 20 years."
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Lauren Carter

February 2, 2022

5  out of  5
rating by Lauren Carter
"Walt and staff are excellent to interact with: knowledgeable and professional."
We responded:
"Lauren, thank you! We really appreciate the feedback."
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wendy Borden

February 2, 2022

5  out of  5
rating by wendy Borden
"Knowledgeable, prompt, excellent service!"
We responded:
"Thank you! We appreciate your business."
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Larry Rucker

January 11, 2022

5  out of  5
rating by Larry Rucker
"We have several different types of insurance with Walt and have always been pleased with his competent and professional service. Our recent claim was resolved within minutes."
We responded:
"Larry, thank you for your comments. We strive to always offer the best products and service. When a customer has a claim, this is when we shine. We appreciate you."
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William Daniel

November 1, 2021

5  out of  5
rating by William Daniel
"Best Wishes at your new location Walt! Our long association has always worked well, Thanks, Robbie"
We responded:
"Thanks! We really appreciate you as a long term customer."
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H B

August 2, 2020

1  out of  5
rating by H B
"Was not good at communicating. Changes in policy without notification. Never called to review anything. Received 1 call over three years and only after I had just switched insurance. Asked to have my rep changed and state farm wouldn't allow me to. Basically if you need insurance find an agent that works for you and looks out. This guy is a paper pusher and doesn't do anything to deserve commission on plans. I switched to USAA and am paying $60 less a month with better coverage. If you don't qualify for USAA I would use a broker to find the best deal."
We responded:
"Hillary, I am sorry to read your comments. We take great pride in servicing our customers and I take great pride in the service and counsel I provide my clients. I am not sure what policy change you are referring to but any changes in the policy require State Farm to send you written notice. If you would like to discuss this matter, please feel free to contact me. I am sorry we did not meet your expectations and I wish you the best going forward."
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Mimi Cain

April 27, 2019

5  out of  5
rating by Mimi Cain
"Great service, always ready to help in any way! Walt Harris and Nichole Hernandez are quick to get back with their customers and always go the extra mile! Professional and very knowledgeable!"
We responded:
"Mimi, thanks, we appreciate your business and always look forward to helping."
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Ali Drissi

December 12, 2018

5  out of  5
rating by Ali Drissi
"Great service! Fast responses and always accurate information."
We responded:
"Ali, thanks for the feedback."
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suhas reddy

April 27, 2017

1  out of  5
rating by suhas reddy
"Poor communication on policy changes. Removed the roadside assistance from my policy without proper communication."
We responded:
"Sorry you had a problem, we noticed you are not a customer of ours. We located your agent in No VA, please contact them for assistance."